Training explanation was confusing from the start
I found the training and onboarding process to be quite confusing and not clearly explained. The step-by-step guides felt rushed, and I struggled to understand how to effectively use the calling tools and the dialer. The database feature was introduced quickly without much demonstration, and this made it difficult to see how it could fit into my existing workflow. Even after multiple sessions, I felt unsure about navigating the software and managing updates. The signup and payment process was straightforward, but it didn’t help my understanding of the actual product features. I had hoped the telephonic support would clarify my doubts, but the responses were often delayed and didn't fully resolve my issues. This left me feeling frustrated with the whole experience, and I’m still not confident about using the platform independently. Unfortunately, this onboarding did not meet my expectations at all.