Training experience was kinda mixed bag overall
Honestly, the whole training felt a bit up and down. On one hand, some parts like the explanation of the calling tools and dialer were pretty clear and easy to follow. I always knew what step to do next which helped keep the momentum going. But on the flip side, certain features like the database integration and how updates worked were explained in a way that left me a bit confused at times. I sometimes had to dig through the portal on my own or call support, which took a bit extra time. The support calls mostly helped, though I wished the initial training had been more thorough. So, to sum it all up, I’d say it was a decent experience, but definitely could have been clearer in some segments.