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WFHI review

Training experience was average at best

2 out of 52 of 5Verified customerTraining and onboarding

Training experience was average at best

When I began the training, I found the initial instructions about logging in and accessing the dashboard quite clear and straightforward, which was helpful. However, after that, it became difficult to locate specific resources for more advanced features that I needed. For example, I wanted to find detailed guidance on customizing the database feature but struggled to find anything comprehensive in the training materials. Despite checking multiple sections and video recordings, I could not find the specific support I wanted. The telephonic support during training was available but did not add much value to these particular queries. I ended up relying on trial and error, which slowed my progress considerably. The onboarding process felt disjointed; I was either waiting too long for next steps or rushing through parts without full clarity. Overall, the training seemed to cover basics well enough but lacked depth and easy accessibility for the more specific tools within the software. It was neither fully frustrating nor fully satisfactory, just kind of average in helping me get started properly.

Bhargav PrabhuChandigarh, IndiaExperience: Published:
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