Training experience was a bit of a mixed bag

Training experience was a bit of a mixed bag

Initially, I expected the onboarding and training to leave me completely confident with all the tools, but reality was a bit different. While the modules on using the dialer and database were thorough, I sometimes felt overwhelmed by the volume of information and lack of real-time practice opportunities. The telephonic support was available but not always quick in clarifying some doubts, which made me jittery. That said, by the end I did feel more comfortable with the software overall compared to when I started. The whole process felt somewhat like a gradual learning curve rather than an instant mastery, which was both good and frustrating. I think with more hands-on follow-up, I could build better confidence moving forward.