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WFHI review

Training experience thoda different tha jo socha tha

4 out of 54 of 5Verified customerTraining and onboarding

Training experience thoda different tha jo socha tha

Main pehle kisi aur software ka training kar chuki thi, toh expectation yeh thi ki yeh bhi waise hi hoga. Lekin onboarding mein steps thode alag the, around database use karna aur calling tools set up karna thoda detailed tha. Mujhe laga main jaldi adjust kar loongi, par thoda time laga samajhne mein ki kis tarah se dialer software ko integrate karna hai with workflows. Training sessions clear the, par thoda aur examples ho sakte the for real-time changes. Woh jo automatic updates hain, unhone mujhe thoda pareshan kiya kyun ki kabhi kabhi naye features samajhna jyaada tricky ho gaya. Uske alawa support team ne onboard mein madad ki jab mujhe call karna tha setup ke waqt. Yeh pura process toh acha tha par previous experience se compare karu toh thoda complex feel hua because maine jo expect kiya tha, woh simplify hoke nahi aaya. Training ka content comprehensive tha, bas thoda simplify karne ki zarurat hai for beginners.

Rekha LokhandeLakshadweep, IndiaExperience: Published:
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