Training experience made me doubt if I want to repeat it
My onboarding journey with the training was mostly frustrating. Initially, I found the materials somewhat outdated and not very engaging, which made following the content challenging. The schedule seemed tight, and the pace was faster than I expected, so I often felt rushed through important sections. When I reached out to the telephonic support for clarifications, waiting times were longer than I liked, and sometimes the explanations were not as clear as I hoped. The sign-up and payment process went smooth, but that was the only part that didn’t cause me any stress. After completing the training, I realized that I might still need assistance next time I use the software because the onboarding left some gaps in my understanding. It wasn’t very motivating, which was disappointing because I wanted to get comfortable quickly. Based on this experience, I’m not sure I would do this training again without significant improvements to content update, pacing, and support accessibility. The software itself has potential, but the way training was delivered needs rethinking.