Training experience ekdum smooth feel hua overall
Jab main onboarding ke liye shuru kar rahi thi, toh initially thoda confusion hua kyunki mujhe expected training module dikhayi nahi diya jaise ki likha tha. Phir support ko call kiya, unhone patiently samjhaya ki kab aur kahan se training start karni hai. Training sessions ka sequence thoda jumble laga pehle, par agle din system ne automatic update kar dia, jis se sari training easily accessible ho gayi. Onboarding ke dauran jab dialer ka use karna start kiya, toh system thoda hang hun tha, lekin feedback dene par unhone timely update bheja jisse calling experience better hua. Database feature bhi kaafi helpful nikla, sab data ek jagah organize karne mein asaani mili. Payment aur sign-up process mein koi problem nahi aayi, invoice bhi time pe apne email par mila. Sab mila kar, training aur onboarding ka process generally achha raha, bas pehle confusion thoda zyada tha, jo timely communication se resolve hua. Toh overall, experience positive raha par onboarding ke launch ke waqt thodi clarity better ho sakti thi.