Training expectations were fair, confidence built at a measured pace
I began with certain expectations about the training and onboarding flow, hoping to quickly master all features. Initially, the sessions gave me a good overview, particularly of the calling tools and the integration with the database feature. That part helped me see the potential value in daily use. However, I found some topics were glossed over or not explained in enough depth, which left me a bit uncertain about advanced functionalities. Over time, I felt more confident handling the software, especially after using the dialer consistently. The automatic updates sometimes changed workflows slightly, requiring adjustments. On the payment and invoicing side, the process was straightforward and clear, which was one less thing to worry about. Support communication was steady but not always proactive. Overall, the experience was mixed in terms of learning pace; the basics were covered well, but I expected a bit more guidance for complex features. By the end, I felt reasonably prepared to use the platform, though I believe more comprehensive training would benefit users aiming for full proficiency.