Training expectations vs reality - thoda confusion bhi tha
Maine jab WFHI ka training shuru kiya tha, toh mera expectation tha ki sab cheezein clearly aur step by step samjhayi jayengi, taki main bina assistance ke kaam kar sakoon. Training ki shuruaat mein ye acha laga kyunki modules organised the aur basics achhi tarah cover hue the. Lekin jaise progress kiya, kuch concepts thode confusing lage, specially database aur dialer tools ke integration mein. Kuch cheezein achhi tarah samjhaayi gayi thi, par kuch jagah pe mujhe lag raha tha ki instructions zyada technical the. Waiting time bhi kabhi kabhi zyada tha between sessions jo thoda frustrating tha. Onboarding mein software access mein stable experience raha par har din thoda alag tarah behave karta tha dialer, jiski wajah se daily routine thoda inconsistent lagta tha. Lekin support team ne phone pe reasonable help di. Matlab overall experience mixed tha, jahan clarity thi wahan achha laga, lekin jahan thodi problem aayi, wahan expectations poori nahi hui. Phir bhi software ka potential samajh aaya.