Training expectations vs reality, a fair gap noticed

Training expectations vs reality, a fair gap noticed

Before starting, I expected the training to be an all-in-one solution that would completely prepare me for using the software independently. However, while the core training delivered solid fundamentals on using the dialer and managing databases, there were moments when explanations felt rushed or lacked depth. The onboarding process promised smooth integration but required additional guidance beyond the initial sessions. Telephonic support was quite helpful to fill some gaps. The payment and invoicing steps were well managed and clear as described. Overall, the training met many expectations but left some room for improvement to better prepare users fully from the outset.