My initial expectations about the onboarding and training were fairly optimistic since I hoped for q

My initial expectations about the onboarding and training were fairly optimistic since I hoped for q

My initial expectations about the onboarding and training were fairly optimistic since I hoped for quick and thorough guidance. The training sessions did cover many important aspects, especially about the use of the calling tools and managing the database feature. However, I noticed that the responsiveness of the team could have been a bit better. Whenever I had questions or needed clarifications about some software features, the telephonic support sometimes took longer to get back to me than I expected. Despite this, the overall onboarding flow was well-structured and allowed me to get started without too much hassle. My only reservation is that a bit more proactive communication from the trainers would have made the experience smoother. So, I find myself moderately satisfied but with room for some improvement.