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WFHI review

Training expectations thodi mismatch hui thi

2 out of 52 of 5Verified customerTraining and onboarding

Training expectations thodi mismatch hui thi

Jab maine WFHI ke training program mein enroll kiya tha, tab mujhe laga tha ki training aur onboarding process thorough aur easy hoga. Lekin jab maine pehli sessions join ki, toh mujhe samajhne mein thoda mushkil hua ki kya expect karna chahiye. Training material officially promising lag raha tha, lekin actual mein jo content deliver hua woh utna detailed nahi tha jitna maine socha tha. Dialer system aur database features ki deep understanding ke liye sessions thode superficial lage. Mujhe bhi thoda time laga samajhne mein ki software kaise seamlessly integrate karega mere existing workflows ke saath. Aur jo online support tha, wo kabhi kabhi slow tha, jiski wajah se kuch doubts clear karna mushkil hua. Onboarding steps ke documentation mein clarity ki kami thi, jiski wajah se mujhe kahi point par manually inquiry karni padi. Payment aur invoicing process theek thaak tha, lekin onboarding ke technical parts expected se zyada complicated lage. Jo ek achha point tha wo ye hai ki automatic updates ke baad software zyada stable chalne laga. Mujhe lagta hai training content ko thoda aur structured aur detailed banana chahiye jisse ki naye users ki starting mein confidence aaye aur confusion na ho. Overall, training experience utna seamless nahi raha jitna maine hope kiya tha.

Reema AgarwalAndhra Pradesh, IndiaExperience: Published:
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