Training expectations met with some waiting
When I started the onboarding training, I expected to move through the modules fairly quickly. However, there was some repetition in the content which felt unnecessary at times, and the waiting periods between accessing different parts of the database made the process longer than I imagined. Despite these delays, the training did cover the essential software features and how to use the calling tools effectively. The onboarding flow was straightforward overall, though I found waiting for updates a bit inconvenient. Telephonic support was available but sometimes delayed, making it hard to get immediate guidance when stuck. Payment and invoicing processes were clear from the start, which helped avoid any confusion. I feel that while the training provided the basics, the pace and some repetitive sections could be improved to make it more efficient. Overall, my expectations aligned fairly well with what was offered, but a more streamlined experience would be appreciated.