Training expectations aur real onboarding flow ka mix experience
Mai jab training start kar raha tha toh socha ki sab kuch bahut clearly explain hoga step by step, especially onboarding me. Thoda initial session achha tha jahan unhone software ke basics samjhaye. Lekin jab actually calling tool aur database setup ki baari ayi, toh thodi confusion ho gayi because kuch features mere liye clear nahi the jaise ki dialer ka use kis tarah se schedule karna hai. Training ke dauraan kuch cheezein achhi tarah se cover hui, par kuch jo advanced features hain unka demo thoda rushed laga. Mujhe lagta hai ki onboarding ke during thoda aur detail me step wise guide mile toh better hota. Lekin overall, jo basic samajhni thi wo toh mili aur software ko use karna shuru kar paya. Support team se baat karne par bhi clarification mil gaya jo online session me miss hua tha. To ek taraf training ne initial doubts clear kiye aur easy bana software ko samajhna, dusri taraf kuch cheezein thodi unclear reh gayi jisse confidence build karne me thoda waqt laga. Isiliye mai rating 3 de raha hoon kyunki experience mixed tha, lekin dono positive aur negative aspects bhi hain.