Training ended up not solving my issues as hoped
Starting with the conclusion, the training and onboarding process did not help me resolve my problems effectively. When I encountered errors during setup, the guidance provided was insufficient and did not address my specific issues. Although the initial onboarding was structured, the moment things went wrong the follow-up support was patchy at best. The automatic updates sometimes changed settings without clear communication, which added to the confusion. Telephonic support was supposed to assist in these situations, yet response times were slow and solutions were generic. The software itself has potential, but the training environment lacks a robust troubleshooting protocol to manage unexpected problems during onboarding. I ended up frustrated because the process did not equip me well enough to handle issues independently or quickly with the help of support.