Training ended up a mixed bag with some clear benefits
Compared to other training programs I've tried before, this one started out well. The initial sessions were clear and walked me through signing up, setting up the software step-by-step, and using the dialer effectively. The trainers explained the calling tools and database features clearly enough. However, as the days went on, I noticed that some parts of the onboarding lacked depth compared to what I'd experienced previously. For example, certain advanced features were glossed over and I had to figure out some elements on my own, which was a bit frustrating. The automatic updates were generally helpful, but occasionally they changed things without clear notices. Overall, the training felt like a useful introduction but not as comprehensive as I hoped. The onboarding crossed the finish line with me feeling okay about using the tools, but not fully confident like after other programs.