Training Encountered Too Many Issues, Not Recommended
After starting with WFHI’s training program, I encountered a series of frustrating problems on a daily basis. It began when the onboarding promised a smooth introduction to remote workflows, but the software kept glitching when I tried to use core features such as the dialer and database. One instance that particularly stood out is when an automatic update supposedly fixed bugs, but ended up breaking my ability to access the calling tool for several hours without any timely support communication. This led to wasted time and low confidence in relying on the training materials. Despite repeated attempts, the help desk did not offer a meaningful solution or follow up effectively, which left me stuck. Unfortunately, with these ongoing technical and support issues throughout my usage period, I cannot recommend this training for anyone seeking reliable day-to-day assistance.