Training effort matched what I expected going in
Before starting the training, I thought it would be straightforward but would require some time to really get to grips with all the remote workflow tools. The sessions were detailed enough to cover most of the software features I needed. It took steady focus and a few replays of training videos to understand the database and dialer functions fully. The onboarding flow went smoothly, like signing up, setting up user details, and then learning the calling tools step by step. I also appreciated that automatic updates during the training didn't disrupt anything but improved features continuously. I had to put in the effort to practice what I learned afterwards, since just watching wasn’t enough. Overall, the time and effort spent training did match my initial expectations and prepared me reasonably well, even if I had to revisit certain modules.