Training didn’t save much time in the end
I was hoping the training and onboarding would move smoothly without much back and forth, but honestly, I spent a lot of time stuck waiting for the next step or having to redo parts I thought were done. Starting from setting up the calling tools, there was a lot of repetition in the instructions that felt unnecessary. On the bright side, the telephonic support was somewhat helpful when I asked for clarifications, even if the wait for their response was longer than expected. The overall process left me feeling like I didn’t get fully up to speed quickly. The database feature and dialing setup didn’t work as seamlessly as I was hoping either, which added to the delays. I expected less repetition and more guided onboarding without so much downtime. While the occasional update tried to improve things, it didn’t remove the feeling that I was stuck for too long in training loops. I’m not sure I’d recommend the onboarding pace to others who want to move faster.