Training didn’t result in easy setup for ongoing use
The training and onboarding process was quite disappointing for me. Most of the time was spent on setting up the initial account and understanding basic navigation, which felt like a one-off exercise instead of something that prepared me for continuous use. The materials and tutorials seemed like they focused mostly on getting started rather than helping with ongoing workflow management. I was expecting more practical, real-world examples and continuous guidance, but I found it lacking. While the initial setup went okay and the instructions were clear enough, beyond that there was little to support regular usage or troubleshooting. The onboarding felt fragmented and left me having to figure out a lot myself. At least the online resources are accessible, which is something, but overall the training didn’t help me feel confident to operate the software smoothly day to day without repeated difficulties.