Training didn’t really match up to what I’d imagined
Honestly, I started WFHI’s training expecting a fairly straightforward process, given the way it was advertised. Unfortunately, it didn’t quite meet my expectations. The onboarding seemed a bit disorganized to me, and I felt like some important details about setting up the software were skipped over or just touched on briefly. I was hoping for a clearer guide on how to handle the calling tools, especially the dialer, but it felt a bit rushed. Also, the database recommended seemed more complicated than I expected, which slowed me down. What I will say is that the telephonic support was helpful once I got through to them, although sometimes that took a while. The automatic updates also threw me off a bit because they changed parts of the interface without much prior info. Altogether, it felt more frustrating than productive during the setup phase, so I’m a bit unsure how efficient this will be for me long-term.