Training didn’t quite prepare me for this
Honestly, I had higher expectations from the onboarding and training sessions. The sessions talked more about features and less about actual workflows, so when I started using the software, I found myself confused at times. I kept thinking maybe I missed something, so I went back to training materials a few times. What’s more frustrating is that it didn’t quite match the demo videos I'd seen before buying, which made me feel a bit lost. Okay, I guess the invoicing part worked smoothly, that was one thing I could count on. But overall, I found the experience a bit scattered and more complicated than I expected from a product like this.