Training didn’t quite match what I was expecting, outcome was underwhelming
Before signing up, I thought the training and onboarding would be much more hands-on and guided, so I was a bit disappointed to find out it wasn’t quite like that. The sessions were decent but lacked the depth and ongoing support I was anticipating. There were moments where I felt left to figure out important parts of the software, especially when trying to set up and use the calling tools and database integration effectively. The payment and sign-up process was easy enough which was a positive, but overall the experience didn’t fully meet my expectations for thorough training. That said, the automatic updates and telephonic assistance were at least consistent, which helped somewhat. My reservation is mainly about the gap between what I thought I’d receive and what the training turned out to be, so while the outcome was workable, it didn’t feel as comprehensive or as smooth as I hoped it would be at the start of this journey.