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WFHI review

Training didn’t meet my day-to-day expectations

2 out of 52 of 5Verified customerTraining and onboarding

Training didn’t meet my day-to-day expectations

When I started with the training and onboarding, I thought the materials would support me consistently as I progressed through my workweek. However, what I found was that after the initial sessions, the day-to-day usefulness dropped sharply. The software itself was okay to use once set up, but the ongoing guidance just didn’t cover the real problems I faced during daily workflows. The onboarding flow felt like it was focused too much on the beginning and didn’t provide enough help for actual application later on. I also tried reaching out for telephonic support, but it didn’t resolve my repeated queries about database updates and dialer tools. While I could get the basics going, the training overall didn’t really suit the practical challenges I encountered regularly, so I rated it low despite the initial setup being somewhat straightforward.

Seema Ramya SharmaOdisha, IndiaExperience: Published:
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