Training didn’t match the expectations I had set
I had certain expectations of the training and onboarding process based on the initial information provided by your team. Unfortunately, the actual experience did not align well with what was promised. The onboarding took longer than anticipated and was less structured, which made it challenging to grasp all software functionalities quickly. The calls and support during the training phase lacked the clarity I expected, making me spend more time troubleshooting basic issues. On a positive note, the software once set up functioned effectively, and invoicing was handled without major hassle. However, the initial gap between expectation and delivery left me somewhat dissatisfied with the overall process. More transparency and upfront details about how the training unfolds could have helped set a more realistic perspective beforehand.