Before signing up, I expected the training to be more hands-on and tailored to real-world use cases,

Before signing up, I expected the training to be more hands-on and tailored to real-world use cases,

Before signing up, I expected the training to be more hands-on and tailored to real-world use cases, but it was a bit generic and didn't fully prepare me for the actual software experience. The lessons covered the basics but lacked depth in some practical aspects, especially around using the dialer efficiently and managing the database. I was hoping to get a better walkthrough of the entire workflow rather than just individual components. While the support team was okay, they didn’t always have quick answers during the onboarding, which added to my frustration. The invoicing and payment process was clear enough, but that didn’t make up for the training gaps. Overall, the service fell short of what I thought it would be in terms of readiness and detailed guidance, and it felt like I had to figure out quite a lot on my own without the promised thorough help.