Training didn’t fit my working hours well
I went into the WFHI training hoping it would neatly fit the times I am actually available to work during the day. Unfortunately, after trying their scheduled sessions and looking into available recordings, I realized it didn’t align well with my working rhythm. The timing was mostly fixed to standard office hours, which was difficult for me given my preferred remote working hours outside of those times. I tried to reach out to support about this limitation but the options for alternative timings were limited. The software's automated updates and database features work fine independently, but the onboarding training felt like it required full attention during inconvenient times. Despite the issues with timing, I will say that the payment and invoicing process was reasonably clear and did not add to the overall challenge. The dialer system and other tools required in the training were standard and usable, but since the training hours did not fit my schedule, I struggled to keep up. Overall, I finished the training but it was not an ideal experience in terms of compatibility with my actual hours I work.