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WFHI review

Training didn't click for me at all, left me stuck

1 out of 51 of 5Verified customerTraining and onboarding

Training didn't click for me at all, left me stuck

I really hoped the training would make things clearer for me, but honestly, it just left me more confused. It felt like I was jumping into the deep end without a float. The onboarding process itself was overwhelming, and I found myself needing help just to get past the basics. The step-by-step instructions didn’t seem to stick, and when I tried using the calling tools, I wasn’t sure if I was even doing it right. I ended up having to call support multiple times, which was frustrating because the information seemed inconsistent each time. I'm not sure if I'd want to go through this training again without some clearer guidance or improvements. It’s been a struggle just to get a handle on how to use the dialer effectively. Overall, the training definitely did not click with me, and I’m worried I’ll need ongoing assistance whenever I try to use this system next time.

Shalini KapoorKerala, IndiaExperience: Published:
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