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WFHI review

Training did not work for me

1 out of 51 of 5Verified purchaseTraining and onboarding

Training did not work for me

I went through the initial onboarding sessions and training modules but I had to figure out a lot on my own. The materials did not cover everything clearly, especially when I reached the part with the database integration and calling tools. There were gaps where I was unsure of what to do next, and the lack of thorough guidance made me spend extra hours trying to learn by trial and error rather than following straightforward instructions. I found the automatic updates confusing at times since I wasn't told what changes occurred or how they affected my workflow. I’m frustrated because I expected training to answer most of my questions, yet I ended up relying heavily on experimenting by myself. Even telephonic support was limited in helping me at certain points when I called. Overall, the training and onboarding felt insufficient and I would not call it a smooth process. I had to depend on my own efforts way more than I expected during these initial steps.

Anika VohraMizoram, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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