Training delivery was reasonably clear
Reflecting back on the onboarding and training experience with WFHI, I find that the instructions given were generally clear and easy to understand. The training sessions covered most of the essential features, including the dashboard navigation and the call dialer functionalities. I appreciated that they took time to explain the database feature and demonstrated how automatic updates would not disrupt the work. Sometimes, explanations about new software updates felt a bit rushed, making it harder to absorb every detail. Nevertheless, the telephonic support was available to clarify any lingering questions along the way. The smooth invoicing and payment steps completed the onboarding well, helping me start using the software more confidently. Altogether, I would sum up my experience by saying that the training was effective enough, though there is room for improving clarity in some parts.