Training decent but missing some detailed guidance
The training and onboarding were nicely put together but I found that quite a bit was left for me to figure out on my own. Some of the introductory sessions covered the basics but when it came to customizing workflows or getting the dialer integrated smoothly, the guidance was a bit lacking. The modules didn’t quite cover some real-world examples that I needed to understand better. Thankfully, the automatic updates seem to bring in new features regularly, which helps bridge gaps over time, but the initial months required significant self-learning. The database feature is powerful but understanding how best to organize and access data took some trial and error on my part. Overall, the training was warm and welcoming, but I would have appreciated more hands-on explanations or walkthroughs to reduce the guesswork involved in setup.