Training covered essentials well though missing interactive practice
I found the WFHI training and onboarding process quite practical; there wasn’t excessive repetition, which I appreciated as I prefer concise learning paths. The initial sessions introduced me to the software’s various modules like the calling tools, database management, and workflow automation without overwhelming me. Waiting times during onboarding were minimal, and telephonic support was available promptly when I had questions about configuring the dialer for my needs. What I did miss, however, was more hands-on practice within the training itself—some interactive exercises or live scenarios would have made the learning stickier. After completing onboarding, I was able to get started on managing remote workflows reasonably quickly because the training covered the essentials well. Sign-up and invoicing went smoothly, and the automatic updates had no negative impact on my setup experience. Overall, while the training achieved its functional goals efficiently, adding more engaging activities might improve comprehension and retention in the future.