Training covered basics but stumbled on tech glitches
The training got me up to speed on most of the core software features, which worked well enough. The step-by-step instructions for using the dialer and managing the database made the experience clear and manageable from the start. However, the system sometimes experienced glitches when I tried to complete modules online, which was frustrating. Support was responsive but likely overwhelmed because resolving the technical faults took longer than expected. On the plus side, I appreciate the training’s logical structure, with topics building on previous lessons in a sensible way. On the downside, dealing with those tech issues made me lose confidence in the platform’s stability for a while. While the training material and onboarding approach were solid, the platform’s performance hiccups distracted from the overall experience. I would say the training was a useful introduction but not flawless, blending positive learning progress with some practical obstacles in execution.