Training covered basics but needed some self learning too

Training covered basics but needed some self learning too

The onboarding process for WFHI explained core software concepts well, especially database setup and dialer integration. However, I realized there were areas where I had to figure things out myself to apply them effectively to my workflow. While training sessions were structured and provided useful manuals, certain features only became clear after regular use. Telephonic support helped fill some gaps but didn’t replace the need for personal experimentation. The automatic updates improved functionality but did require me to revisit parts of training occasionally. Overall, I ended up moderately comfortable but with ongoing learning needed as I used the tool.