Training covered basics but missed deeper tools overview

Training covered basics but missed deeper tools overview

During onboarding, I found the training sessions to be sufficient for getting started with the core features of the software. It took me about a week to feel comfortable using the calling tools and managing the database. However, I noticed that some of the advanced features, like automation settings and reporting capabilities, were not thoroughly explained. These gaps meant I had to learn certain parts through trial and error later, which slowed my overall efficiency initially. While the basics were clear and straightforward, a more detailed overview of the platform's full potential would have been beneficial during onboarding.