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Training confidence? That was the problem

1 out of 51 of 5Verified customerTraining and onboarding

Training confidence? That was the problem

I started the onboarding and training with an open mind, but quickly found it confusing and poorly guided. The training modules didn’t make much sense to me, and I never felt comfortable with how to actually use the software. The onboarding flow was supposed to build my confidence, but instead it felt like I was left guessing what to do next. I expected some support or clearer instructions as I progressed, but that didn’t happen. Because of this, I’m left frustrated and unsure if I even managed to learn anything useful from the training. You really need to make this part clearer and more supportive if you want users to feel confident by the end of it. Right now, it just left me feeling stuck and disappointed as I tried to get started.

Ashwin AnandKerala, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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