Training complete mismatch, didn’t work out
I had high hopes about the onboarding and training process based on the pre-purchase information, but the reality was disappointing. The only specific moment that sticks out is during the first live session, where the trainer started explaining the dialer without any basic overview of the software structure, which left me confused instantly. After that, I tried to follow along with the provided materials but felt the gaps too wide to bridge on my own. Most of the training felt generic, not tailored to practical workflows I intended to run. The promised easy-to-understand content didn’t match the detailed complexities I faced when trying to apply it. Because of this disconnect, I ended up abandoning the training halfway. The onboarding flow promised a smooth start, but instead, it left me more frustrated. Ultimately, this experience did not align with what I expected before paying, and I couldn’t progress the way I wanted with the platform. That one moment during the session really highlighted the mismatch.