Training complete hua but thoda wait tha response mein
Jab main onboarding process start kiya, toh initially response kaafi fast aaya tha support team se. Training material bhi detailed tha aur steps achhe se explain kiye gaye the. Lekin thodi der baad jab main kuch advanced queries le kar gaya, toh thoda wait karna pada, aur lag raha tha ki har baar quick guidance nahi milegi. Dialer aur calling tools ke bare mein bhi basic training mili thi, par working week me unka kuch features samajhne mein thoda confusion hua, jiske liye help chahiye thi. Database access ke process mei bhi thoda convoluted lag raha tha during setup, par eventualy samajh aaye the. Overall responsiveness mixed thi, jahan kuch moment mein prompt help mili, wahan kisi dusre time thoda patience rakhna pada. Yeh mila jula experience tha jisme main expect karta ki ekdum sab cheeze smooth hongi, par kahin na kahin thodi glitches aur delay bhi face karna pada. Bas yeh chhota sa reservation hai warna onboarding handy aur samajhne wala tha.