Training clicked late, but manageable in the end
The training started off feeling a bit vague, and I wasn’t entirely confident about using the software after the initial sessions. Some concepts about the calling tools and database seemed complex until I got hands-on experience. Once I reached the part about using the dialer effectively and handling the automatic updates, it all began to make sense. Telephonic support was a big help during moments of confusion, even though it wasn’t always immediately available. By the end, I felt reasonably comfortable with the system, but it took a while to get there. The invoicing and payment parts were clear from the start, which helped reduce some stress. Overall, the moment it clicked was when I realized I could effectively use both the calling and database features together without getting stuck. Until then, there were patches of uncertainty, but the balance of training and support eventually gave me confidence to move forward smoothly.