Training clicked halfway through but database still puzzles me
The training sessions were a mix of hits and misses for me. Initially, I struggled to keep up with some of the more technical aspects, particularly when it came to using the database feature effectively. However, about halfway through the onboarding, something clicked during a phone support call, and I started to feel more comfortable with the software’s workflow. The dialer and calling tools worked well throughout, which was a relief. Despite this, there are still parts of the database I find unintuitive and might need more time or additional sessions to fully grasp. Telephonic support was quite accessible, so I think I’m in a decent place now, but I’d be cautious about tackling everything solo the first time. Overall, the experience was positive but with some rough patches, especially in understanding more complex features.