3 out of 53 of 5Verified purchaseTraining and onboarding
Training clicked after some daily use but not immediately
It took a bit longer than I expected for the training and onboarding to feel like they really clicked for me. Initially, I found the instructions quite generic, and it was hard to see how the software fit into my routine on a day-to-day basis. After using the calling tools and database features regularly over several days, the nuances started becoming clearer. I noticed that automatic updates sometimes changed workflows subtly, requiring adjustment. Telephonic support was steady but not overly proactive in guiding me through these changes. So, the moment it really clicked was after some sustained use rather than right away, which made the experience feel balanced but not exceptional.