training clicked after some back-and-forth
The training and onboarding had its ups and downs. Initially, when I was trying to understand the dialer, the instructions felt a bit generic and I couldn't get the hang of it quickly. I reached out to support, and they were responsive enough to answer my questions but sometimes slow. After a couple of interactions, the training materials became clearer, and the actual process of using the calling tools clicked for me. Onboarding felt smoother once the software updates had settled in too. Although it wasn’t an instant breakthrough, things did fall into place eventually as the training adapted to my pace. Overall, I would say the responsiveness was decent, but it took continuous efforts before it really clicked and I felt comfortable using all features.