Training clicked after a few days of routine use
Initially, the onboarding training felt comprehensive, but I noticed that it didn’t cover all the practical day-to-day scenarios. For the first few days, I struggled a bit with the software’s calling tools and the database features since the training focused mainly on basics without much context. However, as I used the software daily, I became familiar with the workflows and the automatic updates made sure I didn’t have to worry about manual fixes. Telephonic support was responsive whenever I needed assistance, which kept things moving smoothly. I appreciated that the invoicing and payment process was transparent, removing any confusion. The moment it clicked was around the third or fourth day when I finally understood how to organize the database and effectively use the dialer alongside the automatic updates. Since then, my daily routine feels much less stressful. Overall, the training was decent but could have been better if it addressed real-world usage more thoroughly from the start. Still, the steady progress made the software easier to handle over time.