Training clicked a bit late, but I gained confidence
Initially, I was a little unsure if I would grasp all the training quickly. The onboarding sessions seemed packed with a lot of information, and I felt slightly overwhelmed by the volume of features explained at once. However, as I got more hands-on with the software in real time, especially using the dialer and managing the database, some of the concepts started to settle in more clearly. The training materials were helpful, but I think a slower pace with more practical examples might have helped me internalize the tools faster. By the time I finished the core onboarding, I was reasonably confident in navigating daily tasks, though I still expect to learn a few more tricks progressively. The support team’s availability gave me comfortable back-up if I ever felt stuck, which also helped boost my confidence. Overall, while the moment of complete clarity arrived a bit late, now I feel ready to use the platform for routine workflows.