3 out of 53 of 5Verified customerSupport and communication
Training Clearly Explained the Dialer Setup, but Some Database Features Confused Me
The training session provided a clear walkthrough of the calling tools and how to set up the dialer, which I found very helpful. The instructor was concise and easy to follow, which made the initial learning process smooth. However, when it came to the database features, the explanation was somewhat vague and I felt left on my own to figure out several aspects. This made the onboarding slightly overwhelming as I expected a bit more support in that area. Despite that, I appreciate the parts that were well explained and hope future sessions cover the gaps more thoroughly so users can fully utilize all features effectively.