Training clear nahi thi, isliye thoda confusion raha
Main ye baat directly kehna chahti hoon ki training sessions me jo explanations di gayi thi, wo kisi had tak clear nahi thi. Aap expect karte hain ki onboarding me cheezein systematically samjhayi jayengi, lekin mujhe laga ki kuch topics adhure aur superficial rahe. Dialer aur calling tools ka use samajhne me mujhe kaafi mushkil hui, aur training documents mein bhi kuch inconsistencies thi. Database feature ko integrate karne ke baare me clear steps nahi diye gaye, jiski wajah se mujhe khud experiment karna pada ki kaise data manage karna hai. Aapko lagta hai ki training asani se complete ho jani chahiye, lekin jab tak aap khud try nahi karte, samajh me nahi aata. Support team ke responses theek the, lekin unka feedback bhi kabhi kabhi generic lagta hai. Outcome yeh hua ki main poora onboarding smooth nahi kar payi aur aage chalke bhi thoda rethink karungi ki kaise better plan karun is software ka istemal.