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WFHI review

Training clear, but not as interactive as expected

4 out of 54 of 5Unverified experienceTraining and onboarding

Training clear, but not as interactive as expected

My experience with this training was generally positive, and I’d say it was more systematic than what I’ve used before. The onboarding process was smooth, providing good textual materials and videos explaining workflow setup. However, unlike some others I have encountered, this lacked the kind of interactive sessions that allow real-time questions and quick troubleshooting. That interactive part generally helps me learn faster. The dialer and database features were well covered in the materials, but I had to figure out some specifics through trial and error. It was clear enough overall, but the absence of live support during training was noticeable compared to other platforms I had used earlier. Still, I was able to get going successfully after some additional self-practice, so it wasn’t a major problem.

Indrajit DeoManipur, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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