Training clear, but not as interactive as expected
My experience with this training was generally positive, and I’d say it was more systematic than what I’ve used before. The onboarding process was smooth, providing good textual materials and videos explaining workflow setup. However, unlike some others I have encountered, this lacked the kind of interactive sessions that allow real-time questions and quick troubleshooting. That interactive part generally helps me learn faster. The dialer and database features were well covered in the materials, but I had to figure out some specifics through trial and error. It was clear enough overall, but the absence of live support during training was noticeable compared to other platforms I had used earlier. Still, I was able to get going successfully after some additional self-practice, so it wasn’t a major problem.