Training clear but I had to figure some parts myself
The training provided was mostly clear, especially the parts explaining how to use the calling tools effectively and managing the database within the software. However, I found that certain sections about the automatic updates and how they impact ongoing workflows weren't deeply covered, which left me figuring out some details on my own after starting to use the system. The onboarding was helpful overall but did not cover every scenario that I encountered later, especially with invoicing and scheduling calls through the dialer. It worked well enough to get me started but lacked some comprehensive guidance that would have made the transition smoother. So I learned a lot by trial and error as I went along.