Training clarity was good, but confidence wavered with billing details
By the end of the training and onboarding process, I felt reasonably confident using the software for daily tasks like managing the database and operating the dialer. The training modules were clearly structured, and the calling tools’ usage was well explained in an approachable way. However, when it came to understanding the payment and invoicing process, I found the instructions less clear, which caused some uncertainty on my part. The telephonic support helped clarify a few points, but initially, I hesitated about how smoothly I would handle signing up and payments in practice. That little gap between training and practical confidence is why I’m giving a four-star rating instead of five. Still, overall the process was positive and informative, making me ready to use the software professionally, even if some financial areas required a bit more focus.