Training clarity could have been better
My initial impression of the training was that it was somewhat unclear in certain steps. When I first signed up, the instructions for using the calling tools were a bit vague, and I found myself unsure how to proceed without additional help. The onboarding flow tried to cover the database and dialer, but explanations felt rushed and left room for doubt about details. The invoicing and payment training felt like it needed more examples to really understand the process. I gradually pieced together most functions, but it was not smooth at first. The support team was reachable but not always able to clarify the confusing sections immediately. The automatic updates added features, but occasionally the new labels and terms in the interface weren't clearly explained in the training. I expected clearer guidance throughout, but in the end the experience just felt a bit patchy. So, overall a two-star rating because there was definite room for improving clarity and flow in training.